Shipping Policy

This Shipping Policy formulates unified shipping standards, processing time, delivery cycle and freight rules for all domestic and global international orders of our website, applicable to all customer orders without regional distinction.

Order Processing Time

All confirmed and paid orders will be processed, packaged and dispatched within 1 to 3 business days. Orders placed on holidays or weekends will be processed sequentially on the next working day.

 Global Delivery Time

We implement a unified global delivery cycle for all domestic and international orders. The estimated delivery time for all orders is 6 to 12 business days from the date of order shipment. The delivery time is consistent for all regions worldwide with no regional difference.

 Shipping Fee Standard

Our website provides worldwide free shipping for all valid orders. No shipping fee, handling fee or international surcharge will be charged for any global order, covering all delivery regions supported by our logistics system.

Expedited Delivery Service

Expedited delivery options are available for customer orders. Customers who need faster delivery can apply for expedited service through customer support, and relevant expedited service rules will be followed for priority processing and delivery arrangement.

Logistics Tracking

Once the order is shipped, we will provide a valid logistics tracking number for customers to check the real-time delivery status of the package. Customers can track their orders through the official logistics query channel on our website.

 Delivery Exception Handling

In case of logistics delay, package loss or delivery address error caused by logistics carriers, customers can contact our customer service team in a timely manner. We will assist in investigating and solving all shipping-related problems to protect customer legitimate rights and interests.